Are you having trouble with IU Secure? If so, make sure your username and passphrase are correct. UITS has found this to be a common reason some users are experiencing problems connecting.
For more information, visit the IU Knowledge Base (kb . iu . edu) and enter “docid:awws” into the search field.
If you have verified the correct credentials, but are still having problems, contact the IU Support Center (enter “docid:abxl” into the search field of the Knowledge Base for details).
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