Now you can change your password in a Student Technology Center or via a consultant
Do you ever find yourself on campus needing to reset your passphrase? Trekking to a UITS Support Center can seem like a big hassle.
Not anymore—the UITS Support Center has expanded options for in-person passphrase resets. Now, you can reset your personal IU account passphrase in person at your campus Support Center, or in a staffed Student Technology Center (STC) or Residential Technology Center (RTC).
- Support Center: Take a photo ID to your campus Support Center. You will need to know your University ID number. Once a consultant has confirmed your identity, allow 20 minutes for your passphrase change to be processed.
- Staffed STC or RTC: Take your photo ID to the TCC consultant on duty. The consultant will confirm your identity and provide a code with instructions for resetting your personal IU account passphrase on your own.