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  • Security Certificate Update

Security Certificate Update

December 19, 2022

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Wireless Security Certificate Updates – December 22, 2022

Campus Networks plans to update the Security Certificates for eduroam and IU Secure on Thursday, December 22, 2022. IU Guest and PublicNet will not be affected. The current Security Certificates are due to expire on December 27, 2022.

 

Updating the certificate on the network should be transparent to users. However, the first time devices try to connect following the update. They will likely prompt users to accept (or install) the new certificate. If the user agrees with the cert (usually, a single click is necessary), the connection will proceed as usual, and no further actions will be needed. Specifics about how users will be prompted and how they can accept/install the new cert will differ depending on device type, OS, and installed software.

 

If users do NOT accept the new certificate, the connection will fail. Subsequent attempts to connect will also fail until the new certificate is accepted. Additionally, most devices will NOT prompt the user to accept the cert again, so they will need to understand the issue and take action to install the new certificate before they can connect with that device.

 

In most cases, simply removing eduroam/IU Secure from the list of recognized networks (aka “forget this network”) and then re-configuring the connection (and accepting/installing the certificate during that process) will be sufficient action to obtain the new certificate and restore connectivity.

 

If you have questions about the update or encounter unresolvable issues connecting to IU Secure or eduroam following the update, please reach out to your COLL+IT Pro.


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  • About Us
  • Support Request
    • Chem ITG
    • Zone 4 (CITO)
    • Footprints (PBS)
    • IT Incident
    • By Zone or Department
    • Zoom Support
    • Kaltura Support
    • Canvas Support
    • Help Me Decide
  • Storage
    • Storage @ IU
    • Cloud Storage
    • OneDrive
    • Google Drive
    • Geode
    • Scholarly Data Archive (SDA)
    • Unit File Servers
    • Critical Data Infrastructure
  • Security/Policy
    • College IT Guidelines/Procedures
    • Incident Response Reporting
    • IU IT Policies
    • IU Polices Hierarchy Explained
    • Data Classifications
    • HIPAA
    • FERPA
    • SecureMyResearch Cookbook
    • ASQA HRMS & AUA/FERPA Compliance Lookup Tool
    • USSS AUA/FERPA Compliance Lookup Tool
    • Acceptable Use Agreement
  • Services
    • 3D Printing
    • Linux Administration – Landscape
    • Future Development
  • Software
    • Software and Services Selection Process Form
    • OriginPro
  • Resources
    • Campus Networks Speedtest
    • COVID-19
    • Faculty IT Advisory Council
    • Faculty Tech Guide
    • For IT Pros
    • High Performance Computing (HPC)
    • IT Checkup Tips
    • IT Outages/Construction Alerts
    • IUanyWare
    • IU Directory
    • IU Fax
    • IU Knowledge Base
    • IU Open Source
    • IUware
    • One.IU
    • Zoom and Teams at IU
    • Zoom/Canvas Solutions
  • Contact Us
    • By Zone or Department
    • IT People
    • College Technology Leadership Team (CTLT)
    • CoAS Storage Architect

The College of Arts & Sciences