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The College of Arts & Sciences


Information Technology Support in The College

Windows 10 End of Life (EOL) migration to Windows 11 on 10/14/25

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If you get the message, "Your email access has been blocked"
Introducing Secure Share a secure file-sharing replacement for Slashtmp
NEW DRAFT February & March 2022 - IT-12 Security Policy, Procedures, and Standards
Live in Zoom NOW! - Virtual Walk-In Support
Google Storage Update
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  • IT Checkup Tips

IT Checkup Tips


  1. Make sure your operating system is fully patched.  Being setup for automatic updates is the standard for home machines.
  2. Make sure your antivirus and anti-malware software is set to automatically get any updates (new patterns).
  3. You should be running on a supported operating system.  For example Windows XP, Windows 7 and Mac OS 10.13 and below are no longer supported (no new updates are available).
  4. Your email should be set up so all of your sent email has a digital (S/MIME) signature.  This should be setup on all (laptop, phone, desktop) of your devices you use to send email.
  5. Beware of phishing attacks.  A little paranoia is good.
  6. Any important data or document should be stored on networked storage solutions such as IU MS storage, IU Google storage or a departmental file server that is rated for the highest classification of the data.  You can save files locally when you are without network access.
  7. Utilize IU VPN via Pulse Secure regularly when accessing on-campus network resources as well as to ensure your IU issued MS Office applications and operating system remains fully licensed.
  8. Leverage Windows Remote Desktop to make remote connections to your primary on-campus computer for that working-in-office feel.
  9. Sign in to Skype for Business with a headset to utilize your campus phone number to make and receive calls.
  10. Make sure your device is encrypted.
  11. Don’t use unknown or untrusted devices to connect to IU resources such as a friend’s laptop or internet café when traveling, only utilize IU issued and/or IU IT Pro managed devices.
  12. Limit concurrent use of other in-home network devices and streaming media services to free up network bandwidth for more stable network connections. Where possible utilize wired over wireless connections.
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  • About Us
  • Support Request
    • Chem ITG
    • Zone 4 (CITO)
    • Footprints (PBS)
    • IT Incident
    • By Zone or Department
    • Zoom Support
    • Kaltura Support
    • Canvas Support
    • Help Me Decide
  • Storage
    • Storage @ IU
    • Cloud Storage
    • OneDrive
    • Google Drive
    • Geode
    • Scholarly Data Archive (SDA)
    • Unit File Servers
    • Critical Data Infrastructure
  • Security/Policy
    • College IT Guidelines/Procedures
    • Incident Response Reporting
    • IU IT Policies
    • IU Polices Hierarchy Explained
    • Data Classifications
    • HIPAA
    • FERPA
    • SecureMyResearch Cookbook
    • ASQA HRMS & AUA/FERPA Compliance Lookup Tool
    • USSS AUA/FERPA Compliance Lookup Tool
    • Acceptable Use Agreement
  • Services
    • 3D Printing
    • Linux Administration – Landscape
    • Future Development
  • Software
    • Software and Services Selection Process Form
    • OriginPro
  • Resources
    • Campus Networks Speedtest
    • COVID-19
    • Faculty IT Advisory Council
    • Faculty Tech Guide
    • For IT Pros
    • High Performance Computing (HPC)
    • IT Checkup Tips
    • IT Outages/Construction Alerts
    • IUanyWare
    • IU Directory
    • IU Fax
    • IU Knowledge Base
    • IU Open Source
    • IUware
    • One.IU
    • Zoom and Teams at IU
    • Zoom/Canvas Solutions
  • Contact Us
    • By Zone or Department
    • IT People
    • College Technology Leadership Team (CTLT)
    • CoAS Storage Architect

The College of Arts & Sciences