Category Archives: Support & Info

We wanted to make you aware that UITS is changing IU’s telephony system. Voice and video calling will migrate from “Microsoft Skype for Business” to “Microsoft Teams”. UITS intends to complete the transition from Skype for Business to Teams by June 30th, 2023. More information can be found at About Microsoft Teams Calls at IU The […]

The Dec. 3 seminar is hosted by the IT Leadership Community. Need to brush up on your conflict resolution skills? A free Dec. 3 seminar offers tips for handling differences at work and at home. When: Thursday, Dec. 3, 9:30-11am ET Where: Zoom details sent after registration Tiffany Lemons, a senior organization development consultant for IU […]

Deadline to upgrade is June 30. It’s time to upgrade to the new CrimsonCard! As of June 30, all IU legacy cards will be deactivated, and all functions—including access and payment services—will no longer work. Affected cards include: CampusAccess IUPUC ID card Jagtag WolfCard UCard CougarCard RedHawkCard IU South Bend Card Upgrading is simple: bring your […]

Protect your personal information and check to see if you need to renew Remember last summer when we urged you to start using digital signatures to secure your email messages? Many of you followed our advice, and we thank you. If you created a digital signature before October 3, 2016, your certificate was only good […]

Don’t forget to download or migrate content you want to keep. Oncourse (IU’s previous learning management system) is retired and in read-only mode. After August 31, your Oncourse content and data will no longer be available. In keeping with IU data retention policies, though, Oncourse gradebook data will be preserved for purposes of grade disputes […]

Beginning February 2, 2017, all IU employees and faculty will be required to use Duo, or Two-Step Login, when logging into many IU sites through CAS (see twostep.iu.edu for more information). This system provides added security when accessing IU systems, and protects all of us from incidents such as those that already have caused serious […]

How we are making IU an unattractive target for cybercriminals IU Vice President for IT and CIO Brad Wheeler recently sent out a letter to the IU community addressing the issue of securing IU against cyber attacks. In his message, featured in Inside IU, he brings to light the new SafeIT Taskforce, dedicated to securing […]

A reminder to our Apple users, please help ensure the security of your systems for yourself, your data, and for the university by installing Apple’s security updates. You can review the released updates on Apple’s web site, here.

Are you having trouble with IU Secure? If so, make sure your username and passphrase are correct. UITS has found this to be a common reason some users are experiencing problems connecting. For more information, visit the IU Knowledge Base (kb . iu . edu) and enter “docid:awws” into the search field. If you have […]